What are the opening hours?

Monday 8am - 4pm Tuesday 8am - 4pm Wednesday 8am - 4pm Thursday 8am - 4pm Friday 8am - 4pm

METRO Regional Transit Authority

Name: METRO Regional Transit Authority
Address: 416 Kenmore Boulevard, Akron, OH, 44301, US
Telephone: +13307620341
Price range: $
Rating: 3.4

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METRO Regional Transit Authority

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METRO RTA is your public transit provider in Summit County, Ohio!

11/02/2026

Reminder about upcoming free fare days on METRO Direct & METRO ADA. The first is TOMORROW, Tuesday, November 3, for Election Day!

11/01/2026

METRO hosted its 2026 ROADEO! It was a great day watching our Operators put their skills to the test and show what they do best.

Congratulations to our winners: Darkeus (first Place), Allen (Second Place), James (Third Place).

🚌

10/31/2026

Daylight Saving Time ends Sunday, November 1!⏰🚍

10/31/2026

Happy Halloween! 🚌🎃👻

10/30/2026

METRO celebrated the grand opening of our new Maintenance & Operations Facility!

This state-of-the-art, 107,000-square-foot facility is a major investment in the future of public transportation in Summit County. With 28 maintenance bays, modern equipment and technology, the new facility will help support our fleet, enhance daily operations, and provide our Maintenance and Operations teams with the space and resources they need to keep METRO moving.

This would not have been possible without the support of our community partners, elected officials, project teams, and dedicated METRO team members who helped bring this vision to life.

Thank you to our guest speakers for joining us and sharing remarks: United States Representative Emilia Sykes, Summit County Executive Assistant Chief of Staff Greta Johnson, City of Akron Mayor Shammas Malik, and Akron Ward 3 Councilwoman and Council President Margo Sommerville. We appreciate your support!

10/22/2026

An Apology to Our Transit-Loyal Riders

METRO wants to apologize and be upfront and honest with our community and riders about the service issues you may have experienced over the past few weeks. We understand how frustrating it is to wait for a bus that does not arrive, especially when you depend on public transportation to get to important destinations. We know we have fallen short of the reliable service you have come to expect and deserve, and we are sorry for the inconvenience this has caused.

Some trips on METRO Direct routes have not been served due to continued Operator call-offs, especially on Fridays and weekends. Within the past two weeks, we have had as many as 59 Operators call off in a single day, equating to 33% of Operators, this is not including previously scheduled and approved time off.

Here is how we are addressing the situation:
- Hiring additional operators: Following our recent hiring event, METRO has extended offers to 50 individuals. We are working to strengthen our operator workforce, recognizing that recruiting, training, and preparing new operators for service takes time.

- Providing additional coverage: METRO administrative team members who hold Commercial Driver’s Licenses are stepping in to help cover service when possible.
Working additional shifts: Many operators are voluntarily working overtime and taking extra shifts to help keep buses on the road. We appreciate their efforts and commitment to our riders.

- Addressing attendance and reliability: We are working with all the parties involved to address the recurring attendance challenges that have contributed to these disruptions and improve our ability to deliver the service our community depends on.

We encourage riders to call our Customer Care Center at 330-762-0341 for updates, use the Transit app for real-time tracking, or use the text-to-ride feature at their bus stop to check when the next bus is arriving. We know these tools do not replace a bus arriving as scheduled, but they can help riders make informed decisions while we work to improve reliability.

METRO is committed to providing dependable public transportation seven days a week, 365 days a year. We recognize the impact these disruptions have on the people and communities we serve, and we are working to improve service reliability.

We are sorry, we hear your concerns, and we are working to do better. Thank you for your patience as we work to address these challenges and deliver the reliable service you deserve. We know these tools do not replace a bus arriving as scheduled, but they can help riders make informed decisions while we work to improve reliability.

METRO RTA

10/21/2026

METRO's Board Committee Meeting is scheduled for TOMORROW, October 22, at the Maintenance & Operations Facility.

Can't make it? Join us online, visit our website!

10/21/2026

Our Driver, Vehicle Service, & Customer Service event committee is hosting a Trunk or Treat event on Saturday, October 24 from 2:30 P.M. - 5:00 P.M. at the Robert K. Pfaff Transit Center in the overflow lot.

*This is not a METRO sponsored event.

10/19/2026

🎶Who lives in a pineapple under the sea? SpongeBob SquarePants! 🎶

METRO brought Bikini Bottom to Downtown Akron for the DAP Fall Fest this year with a fully decorated bus. As always, we were glad to be a part of such a fun, annual event for families and their children!

What should the theme be next year? Let us know!🤔

10/18/2026

METRO will be offering free fares on METRO Direct & ADA services on the following dates:

Election Day- Tuesday, November 3

Veterans Day- Wednesday, November 11

Giving Tuesday- Tuesday, December 1

Address

416 Kenmore Boulevard
Akron, OH
44301

Opening Hours

Monday	8am - 4pm
Tuesday	8am - 4pm
Wednesday	8am - 4pm
Thursday	8am - 4pm
Friday	8am - 4pm

Telephone

+13307620341

Website

http://www.yourmetrobus.org/

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