05/19/2018
Amanda Borrello
CHARLIE AND BRIAN from A1 CHARLIE TRANSPORT are the most RUDEST, DISRESPECTFUL, SCAMING, UNPROFESSIONAL people I have ever delt with. My car got picked up thursday night for transport from New York to Florida and it was promised to be delivered on Monday. That was a lie!! MY car wasn't even on its way to Florida, my vehicle was still in thier yard waiting to be transported. At that point me and my dad was very upset, so my dad called BRAIN AND CHARLIE and told them he is going to pick up the vehicle from Thier yard CHARLIE AND BRIAN told my father the only way they were releasing the car to him was if he paid them $200!! Are they CRAZY!!!! They promised my car would be here by Monday and when monday came the car didn't even leave New York!!! It was Thier fault and they are trying to charge us because Thier service sucks. Finally we come to an agreement the car would be delivered to my house on Tuesday. Tuesday came no car. Me and my dad had to call CHARLIE AND BRIAN about 30 times just to get an answer on where our car was. Finally they said the car is in route it will be there wesnday. GUESS WHAT???? WENSDAY CAME STILL NO CAR!!! SO me and my dad call them another 30 40 times on wensday, just to be told the car will be delivered on Thursday. Finally thursday came and the car arrived at 3:45 pm. CHARLIE did not want to bring my car into my complex even tho it was on the delivery agreement. CHARLIE SAID THE ONLY WAY I WILL BRING YOUR CAR IN YOUR COMPLEX IS IF YOU PAY ME ANOTHER $200 ON TOP OF THE $475 I HAD TO GIVE HIM. I told him he was crazy and I wasn't paying anymore money for this poor, horrible, disgusting service. Finally I got CHARLIE DRIVER TO BRING MY CAR IN. I PAID THE GUY AND THEY LEFT. Now I checking the fluids to the car and I go to put coolant in the car and it came pouring out the ratiator. AT THIS POINT I AM LIVID BECAUSE I KNOW MY FATHER WOULD SEND A BROKEN CAR 1000 MILES TO ME. THESE PEOPLE PURPOSELY DAMAGED MY CAR!!!!!!!! CHARLIE AND BRIAN OF A1 CHARLIE TRANSPORT YOU TO ARE INHUMAN AND A DISGRACE TO HUMANITY AND I HOPE SOMEONE SCAMS THEM THE WAY THEY SCAM THIER CUSTOMERS!!!!!!!