11/07/2026
The app is being funky because the software company I hired is being lazy. I will get it back on track in the next week. Location services are not working currently. During the app down time I will answer some questions—
Why do I have to sign up?
Because all cab companies require names, dates, and addresses. Uber/Lyft also require this at sign up.
It wants my card information immediately after sign up?!
Just click X in the corner and you will have access to the app without entering in card info. A card must be on file in your account to book a ride.
Why is it card only in the app?
Because we are mostly a digital payment company at this point. Due to high complaints about no change, we are not risking accepting cash through app booking.
Customers of the local area can pay cash by calling, but we do NOT carry any change.
We do not accept checks.
Can I pay with a different way than a credit card?
Yes, BUT you will lose the long distance discount because another system processes these payments. We accept Klarna, Cash App, Tap to Pay and many other digital options.
Why no cash discount?
Because we don’t want to encourage cash. We have a goal of 95% of business being app only by October 2027. We want to encourage use of the Beta app to make improvements.
Will you still accept cash?
We will always accept cash but we will never carry change. This has been standard in the Taxi industry for almost 25 years.
Why doesn’t the app track the car?
Because we are currently in beta testing with customers. This feature will not be available until 2027, but until then please use the app for booking and payment.
It’s 8AM and I ordered a cab for 8AM at 8AM, when will the driver be here?
Unknown. Please select a time 15-30 minutes in advance or later. We have to dispatch a driver and it depends on who is on a ride where. The app is designed to select a time. Please select a time other than the exact time you are using the app, do not just hit “OK/Confirm” on this screen or we have no clue what is expected of us for scheduling.
📢If a customer were to make this mistake
on Uber or Lyft apps they would just take the money. 📢
We will do a refund if there is a miscommunication due to user error! But for convenience of your time and the driver’s, please select a time in app or we will have to contact you.
When will services resume in app?
I have a goal for the end of next week. The software company is not answering currently. I need to speak to management on Monday. I will try to get into the app myself to fix it in the mean time.
I apologize for the inconvience! Anytime that the app location services are not working please just let me know even if it’s just through a quick text. Thank you so much for your attention to this matter. I know that the app is a big deal to a lot of of you and it’s also a big deal to us. The app is something that we will keep improving upon. In the meantime, beta testing always sucks. Sorry!