Scout - Seminole County

Scout - Seminole County Scout is Seminole County’s new on-demand public transportation service. Launched October 2025, Scout offers affordable rides with no fixed routes or schedules.

Download the Ride Freebee app, request a ride, and go. More info: scoutseminolefl.com

Scout service update 🚗 We’re continuously working on ways to improve the Scout system, including learning from real trip...
04/27/2026

Scout service update 🚗 We’re continuously working on ways to improve the Scout system, including learning from real trip data. Using that information over the past three months, the service model was refined to better match demand by time of day and location, helping improve overall efficiency.

Since rolling out these updates, ridership has increased by 16% and average wait times have dropped by more than 15%. We appreciate the community’s continued support as we roll out these updates.

We’re not stopping there — additional updates are underway to continue improving service in the coming weeks.

Specific feedback helps us identify issues and make meaningful changes. Please contact us at www.scoutseminolefl.com/contact, [email protected] or call 407-665-RIDE (7433), and include the name and phone number associated with your Scout account, along with the date and time of the ride.

Thank you to the riders and drivers who have helped Scout vehicles travel more than 550,000 miles across Seminole County...
03/25/2026

Thank you to the riders and drivers who have helped Scout vehicles travel more than 550,000 miles across Seminole County.

⭐ “Love using this service! Friendly drivers and clean vehicles. An overall awesome experience while saving money.” — Sarah, Scout rider

Since the launch of full service, Scout has received nearly 34,000 rider ratings with a 4.79 out of 5-star average.

Learn more about available discounts and how to get started at ScoutSeminoleFL.com.

Scout recently surpassed 100,000 passengers since launching full service on October 15, averaging more than 700 riders e...
03/12/2026

Scout recently surpassed 100,000 passengers since launching full service on October 15, averaging more than 700 riders each day. Thank you to the residents for choosing Scout to reach their daily destinations.

Since launch, Scout vehicles have traveled nearly 500,000 miles across Seminole County, helping keep our community connected with a new single-day record of 996 passengers on March 5.

Learn more at ScoutSeminoleFL.com.

You may already qualify for a discounted Scout ride — and it only takes a minute to check. ✔️Many riders receive 50% off...
02/26/2026

You may already qualify for a discounted Scout ride — and it only takes a minute to check. ✔️

Many riders receive 50% off fares, and some trips cost as little as $1.

Learn more or apply ➡️ ScoutSeminoleFL.com/discounts

02/10/2026

Thank you to the 75,000 passengers and counting who have used Scout since the full launch of service on October 15.

During that time, Scout vehicles have traveled more than 335,000 miles, with an average wait time of roughly 37 minutes. The most popular zone continues to be Monroe, followed by Lake Mary. New features include a Wait Time Planner and an interactive map to help identify Scout service zones.

Learn more about available features and how to apply for discounts at ScoutSeminoleFL.com.

Scout has helped more than 70,000 passengers get to where they need to go since launching October 15, and it wouldn’t be...
02/05/2026

Scout has helped more than 70,000 passengers get to where they need to go since launching October 15, and it wouldn’t be possible without our drivers!

Today we’re giving a big SCOUT SHOUTOUT to Lisa, who’s been helping riders around Seminole County since day one.

Lisa says her favorite part of the job is meeting new people and enjoying the conversations along the ride.

Since the full launch of service, Scout riders have left more than 14,000 app reviews, with a 4.79 rating.

Thank you, Lisa, and all our drivers for being such an important part of the Scout team!

🚨 Important App Updates Coming to Scout! 🚐To help keep trips reliable and vehicles available as demand continues to grow...
01/26/2026

🚨 Important App Updates Coming to Scout! 🚐

To help keep trips reliable and vehicles available as demand continues to grow, several updates are included in Scout’s next app release:

• Riders will be limited to two ride cancellations per day in the app
• After two cancellations, rides can still be booked by phone at 407-665-RIDE

The app shows when your vehicle is approaching, and drivers can message riders directly through the app. Please keep an eye on your app and be ready when Scout arrives. Vehicles will wait a limited, reasonable time at pickup locations before continuing to the next scheduled stop.

With more than 900 passenger trips in a single day last week—along with a similar number of canceled ride requests—these updates will help keep the system running smoothly for everyone.

Thank you for helping keep Scout moving!

Not sure which Scout zone you’re in? 💭You can now use a new interactive layer on Seminole County’s Information Kiosk to ...
01/21/2026

Not sure which Scout zone you’re in? 💭

You can now use a new interactive layer on Seminole County’s Information Kiosk to search your address and view Scout service zones. Just select “Scout Service Zones” from the menu on the right.

Since Scout fares are zone-based, checking the map before you book can help you estimate your fare and plan your trip.

Find your Scout zone ➡️ https://seminolegis.maps.arcgis.com/apps/webappviewer/index.html?id=668252d321334112be7534024b972bc6

A quick tip for Scout riders ⏱️ Want to help keep wait times moving smoothly? Repeated cancellations can impact the syst...
01/14/2026

A quick tip for Scout riders ⏱️ Want to help keep wait times moving smoothly? Repeated cancellations can impact the system and your fellow riders.

On Tuesday alone, Scout experienced 800+ cancellations. When a ride is canceled and rebooked, it places that rider in the back of the line and requires the system to reconfigure trips for other users.

Fewer cancellations = better wait times for everyone 👍

Before you book, check estimated pickup times using Scout’s Wait Time Planner. Enter your pickup location and destination to see your expected wait time and average wait times by hour. Peak times may have longer waits, which is why checking the planner is especially helpful.

Learn more and try it out 👉 https://www.scoutseminolefl.com/news/news---updates-info/2025/12/05/scout-launches-wait-time-planner

Scout is closely monitoring the system and data to find ways to improve service and will continue working to better the rider experience for our community.

Starting Sunday, January 11, significant changes to LYNX bus service in Seminole County will take effect. Only a limited...
01/09/2026

Starting Sunday, January 11, significant changes to LYNX bus service in Seminole County will take effect. Only a limited number of fixed LYNX routes will continue operating with modified service in Seminole County. If you rely on LYNX, now is the time to plan ahead to avoid disruptions.

You can stay connected with Scout, Seminole County’s on-demand public transportation service. Download the Ride Freebee app and set up your account now so you’re ready once the service changes begin.

Discounted fares are available to you, including options for seniors, students, income-eligible riders, and individuals with disabilities, with rides as low as $0.50 per trip when booked through the app. You can check income-based discount eligibility by completing a short form on the Scout website at ScoutSeminoleFL.com/discounts

If you have questions or need help setting up the Ride Freebee app, don’t hesitate to call 407-665-RIDE (7433) or email [email protected].

Learn more about upcoming LYNX service changes:
www.golynx.com/servicechange

Address

1101 E. First Street
Sanford, FL
32771

Opening Hours

Monday 5am - 9pm
Tuesday 5am - 9pm
Wednesday 5am - 9pm
Thursday 5am - 9pm
Friday 5am - 9pm
Saturday 6am - 10pm
Sunday 6am - 8pm

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