12/02/2022
Georgia Ports Authority puts customers, and drivers first as demand surges
West Coast ports have recently been slammed with a slew of headwinds, including record-breaking congestion and labor disruptions. As a result, East Coast ports have gained popularity with shippers — and carriers — of all types.
The Port of Los Angeles saw throughput fall 25% year over year in October, and the Port of Long Beach experienced a 24% year-over-year drop. In contrast, the Port of Savannah experienced a 2% year-over-year climb, and the Port of Charleston realized 7% annual growth.
While a portion of the West Coast’s dropping volumes can be attributed to waning consumer demand for durable goods, the growth seen on the East Coast makes it clear that companies are beginning to favor the Eastern Seaboard.
“We’ve seen this time and time again. The West Coast has had challenges in the past, and there has been a shift in cargo to the East Coast,” said Ed McCarthy, Georgia Ports Authority chief operating officer.
Historically, when freight has shifted from west to east due to port challenges, the volume has not moved back quickly once those issues are resolved. This means that East Coast ports — including Southeastern ports like those GPA operates — should be preparing for recent cargo influxes to stick around.
“When it shifts here, only 1-2% actually shifts back year over year,” according to McCarthy. “Truck drivers, BCOs, and customers want ease of business. Georgia Ports Authority is easy to do business with.”
Georgia Ports Authority hosts a semiannual driver appreciation day at the ports. During these events, executives go out and speak to the truck drivers who move in and out throughout the day. This allows drivers to offer feedback, whether giving compliments or airing grievances.