10/19/2026
A Message to Our Valued Customers.
We want to personally address some confusion that has recently surrounded our business. First and foremost, we are still in business, and we have not closed. We sincerely apologize for the concern and uncertainty caused by our phone greeting and the temporary sign on our doors. We understand how unsettling it can be when you’re trying to reach a business you know and trust, and can’t get through.
We’ve been dealing with some internal updates, staff shortage and challenges, with the main issue being an unexpected bus insurance situation.
We certainly never meant to upset our wonderful travelers, some of whom have traveled with us for decades and our new customers as well. We were not aware of what our temporary absence, to take time to work through the bus insurance challenges, was causing.
This is what led to the cancellation of several tours. When tours had to be canceled, we contacted the customers affected and explained the situation.
In our 70 years in business, we have never encountered a situation like this with bus insurance. Other companies are experiencing difficulties as well.
We apologize for not being available for you during this time.
We sincerely appreciate your patience and understanding as we work through this situation.
Sincerely,
Management
