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Monday 7am - 7pm Tuesday 7am - 7pm Wednesday 7am - 7pm Thursday 7am - 7pm Friday 7am - 7pm

DLT Logistics Support Team

Name: DLT Logistics Support Team
Address: 2591 Dallas Parkway, Frisco, TX, 75034, US
Telephone: +19723464471

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DLT Logistics Support Team

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05/29/2026

This week one of our agents sent this message to the team after a tough situation got handled:
"Just a quick thanks to all the team for a quick recovery, appreciate your efforts under this stressful situation."
Stressful situations happen in this business. Loads go sideways. Carriers go quiet. Customers get worried. The whole thing gets uncomfortable fast.
What matters is who's in the foxhole with you when it does.
Charles wrote this to the operators because they were in there with him. Not behind him. Not in a queue. With him. Owning the problem, working the phones, getting it back on the rails before it became something worse.
To the team on this one — this message is for you. You showed up the way you always do. The agent noticed. That's how we know the standard held.
The agent's reputation is what we protect.

05/28/2026

Meet Dean Yauder.
Dean is one of our new Customer Support Specialists — the second of four new operators joining the DLT dream team this month.
He's been in logistics and supply chain since 2016. He's worn just about every hat there is along the way — customer service, operations, coordinator, global control tower. What he loves most about this work isn't the systems. It's the relationships you build with customers through the screen, day after day.
Off the clock: gamer (he plays with his wife and daughter), pickleball newcomer, devoted Japan traveler, and powered entirely by milk tea.
When your customer emails DLT now, there's a good chance Dean is the one on the other side of that screen — reading carefully, owning the answer, treating your reputation like it's his own.
Welcome to the team, Dean. We're better with you on it.
We don't provide fragmented or transactional help. We build integrated teams.

05/27/2026

Years ago a customer nearly fired us.
Not because something went wrong on a shipment. Because we waited too long to tell her something had gone wrong.
We were holding the bad news. Trying to fix it first. Trying to deliver it wrapped up neat.
She found out from her own customer before she heard it from us. That was almost the end.
I think about her a lot. Every single one of our service standards traces back to that lesson.
The customer doesn't need the perfect version of the update. They need the honest version of it, and they need it now.
Transparency builds trust faster than perfection ever will.
It's true in business. It's true in leadership. It's true at home.

05/26/2026

Memorial Day week always exposes who planned and who didn't.
The agents calling around Tuesday morning trying to find trucks for loads that should've been booked Friday — that's the freight version of doing your taxes on April 14th.
Our team spent last week reading the lanes that were going to sting this week. Loads got covered ahead of the gap. Trucks got committed. Customers got the heads-up about transit shifts before they had to call and ask.
Nobody on our agents' books is white-knuckling this Tuesday.
That's the whole point.
We know before you have to ask.

05/25/2026

Today, we pause to honor the brave men and women who gave everything for our freedom. 🇺🇸
Their sacrifice will never be forgotten.

From all of us at DLT, we wish you and your family a meaningful and reflective Memorial Day. ❤️🤍💙

05/22/2026

Got this from one of our shippers this week.

“Awesome! Thanks for the quick resolution on this. You peeps are amazing!”

An issue came in on a shipment. Our team owned it from start to finish. It was resolved before the customer had to wonder what happened.

That's the standard. Every shipment. Every team. Every Friday.

The agent who serves this shipper didn't have to chase down an answer. Their customer just told them.

To the team that handled this one — thank you. You peeps are, in fact, amazing.

05/21/2026

Meet Jennifer Navarro — your new Logistics Coordinator.

Background in operations and supply chain. Built for fast-paced environments. Sharp
communicator, strong problem-solver. Off the clock she's into calligraphy, journaling, and the not-so-secret habit of spending too much time in stationery stores (“but I don't actually buy much because, you know, bills to pay”).

Her real favorite place though? The bleachers at her son's basketball games every weekend.

She's his number-one fan — and, in her own words, sometimes his “basher” just to keep him humble.

This is what the dream team looks like. People who bring the discipline to the work and the heart to everything else.

Welcome to the team, Jennifer.

05/20/2026

A lot of companies hang “raise the bar” on a wall and call it a value.

For me, it’s not a value. It’s an expectation.

Values are aspirational. Expectations are non-negotiable. My agents’ shippers don’t grade us on intention — they grade us on what actually shows up. The update before they had to ask. The load covered without drama. The problem solved before it grew teeth.

That’s the bar. And it doesn’t move.

dltlogisticssupportteam.com

05/19/2026

Most independent agents hit the same ceiling: the book grows, the work grows, and the only way forward looks like hiring.

That's the trap. The moment you start hiring, you stop being an agent and start being a manager.

This week we added 3 Logistics Coordinators and 1 CSS to our bench — already trained, ready to plug into your book. You didn't post a single job.
You stay independent. We keep scaling underneath you.

dltlogisticssupportteam.com

05/18/2026

Volatility is back.

Three forces are tightening the freight market this week.

Produce volumes surged just as DOT Roadcheck pulled trucks off the road. Re**er and truckload capacity is squeezed heading into Memorial Day, and spot rates are moving with it.

Imports are flooding inland markets. Shippers are still pushing freight ahead of tariff uncertainty, and that freight is now competing for trucks across key inland lanes.

Mideast conflict continues to reshape ocean and air routing. Vessel paths, fuel costs, and transit times are all in motion — and that volatility is moving downstream.

The common theme: operational ex*****on matters more than ever.

The agents who win this week aren't the ones with the biggest book. They're the ones with the back office that can move with the market.

That's what we do.

Address

2591 Dallas Parkway
Frisco, TX
75034

Opening Hours

Monday	7am - 7pm
Tuesday	7am - 7pm
Wednesday	7am - 7pm
Thursday	7am - 7pm
Friday	7am - 7pm

Telephone

+19723464471

Website

https://dltlogisticssupportteam.com/

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