10/24/2026
🚨End of year insurance planning for Non Emergency Medical Transportation & what every caregiver needs to know before December 31st.
Here’s what resets on January 1st that directly affects your loved one’s medical transportation:
🚨 Deductibles restart. Coverage that was running smoothly this year starts over from zero.
🚨 Pre-authorizations expire. That NEMT approval you got earlier this year may not carry into the new plan year. If it lapses, your first January ride could be denied.
🚨Unused benefits disappear. Some plans cap annual NEMT rides. If your loved one hasn’t used their full allocation those rides expire December 31st. Gone !
🚨 Benefit terms can change. Insurance companies adjust coverage every open enrollment. What’s covered today may look different in 2027.
What to do before the year ends:
✅ Call Member Services and ask: “What are my loved one’s NEMT benefits and do they change in the new plan year?”
✅ Ask if any unused ride benefits expire December 31st.
✅ Confirm whether your pre-authorization needs to be renewed.
✅ Lock in your January rides now before the holidays shrink availability.
The families who start 2027 without a transportation problem are the ones handling this in October and November, not waiting until January.
☎ Touch of Kindness Transportation: (570) 301-2532
Available 24/7 · Weekends · Holidays
Because every ride deserves a Touch of Kindness Transportation ❤