27/03/2025
MERCHANT ADVISORY โ ๏ธ
Payouts originally scheduled for release on March 21-23, 2025, have been delayed due to a system issue with PesoNet. PesoNet recently migrated to a new version, which may have affected all your stores.
Please rest assured that we are actively investigating the matter in collaboration with our partner banks, and we are closely monitoring these transactions to ensure you receive your cashouts as soon as possible. Please note that no funds are currently being withheld by Grab Philippines.
We will continue to provide updates on the resolution of this issue. If you do not receive your payout by the specified date, please contact us through the Merchant Help Centre for further assistance: https://help.grab.com/.../900005726846-I-didn't-receive...
Thank you and we are hoping for your understanding and patience.
GRAB TEAM
MERCHANT ADVISORY โ ๏ธ
Payouts originally scheduled for release on March 21-23, 2025, have been delayed due to a system issue with PesoNet. PesoNet recently migrated to a new version, which may have affected all your stores.
Please rest assured that we are actively investigating the matter in collaboration with our partner banks, and we are closely monitoring these transactions to ensure you receive your cashouts as soon as possible. Please note that no funds are currently being withheld by Grab Philippines.
We will continue to provide updates on the resolution of this issue. If you do not receive your payout by the specified date, please contact us through the Merchant Help Centre for further assistance.
https://help.grab.com/merchant/en-ph/900005726846-I-didn't-receive-my-payment%2Fs
Thank you and we are hoping for your understanding and patience.
GRAB TEAM