Polo Auto Freight Forwarders Ltd
Polo Auto Freight Forwarders Limited (also known as “Polo”) started as a partnership in 2010. The company which has its Headquarters in Mombasa, with branches in Mwanza, Tanzania and Dubai, UAE, and has over the years served International clients as well as local businesses. Our firm is fully registered with the Customs and Excise department for the provision of c
learing & forwarding services. We commit to offer the best services to our clients at minimum cost as possible and to establish good business relations. The organization is managed by highly qualified and experienced staff who ensure that service delivery and customer satisfaction is our priority. To facilitate speedy clearance of consignments at the port, the company utilizes its presence in Mombasa City and its proximity to the Port of Mombasa. We therefore give a guarantee that despite the involving customs formalities that are enforced from time to time, we shall always use the experience we have gained to deliver your consignments in time. Our offices are equipped with modern communications facilities to enable Import and Exports to be handled professionally from documentation to release. With a highly refined system in place, documents tracking can be done at any point in time. We take pride in that using the current system, the position of documents can be easily traced and the expected time of cargo loading known in advance. The importer is always informed of when to expect the consignment. The company enjoys customer loyalty and confidence due to its uncompromised adherence to the law, integrity and honesty in its business dealings. Our Mission Statement
Provide a comprehensive service with integrity, honesty and within the law. Some of our business principles include:-
Handle all your freight documents. Get competitive shipping and freight rates. Keep you fully informed at all times of the position of the shipment. Procurement services with integrity and transparency. Always retain competent staff to serve our clients promptly at all times. Listen to and attend to all complaints or issues that may arise. Execute and honour clients instructions. Vision
To achieve unparalleled leadership in clearing and transport industry in a manner which our clients can depend on us as the most trusted partners in the delivery of affordable and cost effective services. Our Advantage
Our approach to business is to provide efficient, reliable and considerable services that satisfy our customers’ needs and expectations in a totally qualifying environment. Our corporate policy is to achieve customers’ satisfaction in the services we offer and to conduct our operations with the highest standard of performances, ethics and integrity. Our operation philosophy is to improve service quality and maximum efficiency.
