Gilmores Direct

27/05/2026

🤩🤩

1,200 Google reviews.

4.8 star rating.

For a local taxi firm, that’s not just a number on a screen.

That’s airport runs.
Hospital appointments.
School runs.
Nights out.
Early mornings.
Late finishes.
People getting home safe.

And 1,200 times someone has taken a minute out of their day to say we done alright.

That means a lot.

Not perfect.
Not pretending to be.

Just local people, local drivers, and a team that keeps grafting every day to get it right more often than not.

Thank you to everyone who’s reviewed us, recommended us, defended us, booked us, and backed us over the years.

1,200 reviews is mad.

And we’re still just getting started 🚕

24/05/2026

😍😍

Bank holiday weekend is doing bank holiday weekend things 😅

It’s been absolutely non-stop so far — airport runs, nights out, family visits, pub runs, the lot.

So let’s have a bit of fun with it…

If you’re out and about with Local this weekend, grab a quick photo with your driver or beside the car and send it over to us.

Tell us where you’re heading and we might feature you on the page.

Maureen understood the assignment perfectly 👇🏼🚕

06/05/2026

✈️ Newcastle Airport have increased their drop-off charges again from today.

Current charges are now:

Express Drop Off:
£6 for up to 10 minutes

Short Stay 2:
£4 for up to 15 minutes

Just to avoid any confusion — these charges are set and collected by the airport, not taxi companies.

Our fixed fares to and from the airport remain unchanged 😎

As always, any airport drop-off or parking charges are simply added on at cost.

30/03/2026

Some businesses are built to scale.

We’re built to stay.

Built for the school runs.
Built for the regulars.
Built for the people who still like hearing a real voice on the phone.
Built for this area — and the people in it.

That’s the difference.

And that’s why 𝙇𝙤𝙘𝙖𝙡 means more than just a name on the side of a car.

23/03/2026

Before most people have even had a coffee, taxis are already doing the rounds.

Work runs.
Hospital appointments.
School runs.
Airport drops.
The “can you get here asap?” calls.

A lot of life starts in the back of a taxi.

And around here, that still means a real person turning up — not just a pin moving on a screen.

Here’s to the early grafters this morning 🙌🏼

26/02/2026

23/02/2026

This morning I was on the phones and dispatch like normal — and a passenger said something towards the end of the call that genuinely made my day:

“Eee can I just say… you’re the best call taker Local’s ever had. Polite, friendly, dead efficient — nowt’s ever a bother.”

I laughed and told her, “That’s because you’ve caught the owner on the headset today.”
She went “Ohhh I didn’t realise it was you, Sam!” and we had a proper little chat.

And it got me thinking…

This is what makes Local… Local.

We’re not some faceless company where you’re a booking number and the person in charge is 300 miles away. Most days I’m still right in the thick of it — same as the team:

Call taker.
Dispatcher.
Marketing.
Social media.
Finance.
Operations manager.
Business development.
(And aye… I’ve even been known to jump in a car when we’re under it.)

Not because we’re short staffed.
Because when you build something from scratch in your own community, you care differently. You hear it in the calls, you see it in the bookings, you feel it when things go right — and when they don’t.

To everyone who chooses Local, works with Local, backs Local — thank you 🙏🏼🩵
We’re proud of what we’re building here, and nearly 7 years in we’re only just getting started!

“How you do anything is how you do everything.”