Newtax Taxis

12/01/2026

Due to a network upgrade tomorrow, our phone system may be down for a few hours whilst the changes take place. Please bare with us or alternatively download our free app from the app store and book via the app. Thankyou for your patience

05/11/2024

It has been brought to our attention yesterday, that one of our self employed drivers who works alongside our company, conducted himself in an inappropriate way. We would like to apologise for his behaviour. He no longer works alongside Newtax and has been dealt with by the local authorities.

23/08/2022

Just to make all of our customers aware, taxi tariff prices in our area have been increased today. Please see image for prices set by West Suffolk Council.

27/11/2021

09/09/2021

Are you a wheelchair user? Or do you have another disability or mobility issues? If the answer to any of these is yes, then we want to hear from you to help ensure that West Suffolk taxis continue to provide as good and widely accessible a service as possible. Tell us about your views and experiences at http://www.ctstraffic.co.uk/westsuffolkwavuser

West Suffolk taxi drivers – you should have also been sent a link to a trade survey – check the email address that you have supplied to us. We want to hear from you to help shape the future of our WAV policy. Tell us your experiences (in the survey please). We also want to hear from you about how any policy around Wheelchair Accessible Vehicles could be administered and how we can work with you to make our taxi fleet more environmentally friendly.

Finally if you are a business or a taxi customer who doesn’t have any accessibility issues, we would still welcome your views. Email them to [email protected]

All of the above is being conducted by independent consultants who will ensure your anonymity when they present the outcome of the surveys to us.

The deadline to take part is Monday 4 October at 5pm

21/08/2021

http://chng.it/kxGbwpCfFF

Stop West Suffolk Council forcing Taxi Drivers to have Wheelchair Accessible Vehicles

19/08/2021

18/08/2021

Please support our drivers and take all complaints to [email protected]

18/08/2021

We will be going on strike Monday 23rd August. We apologize to our loyal customers for the inconvenience. We will not be answering the phones or taking any bookings. This is in response to the council making changes regarding vehicles significantly affecting drivers livelihoods. Please take your complaints to [email protected]. We hope to gain the publics support and be back on the road as soon as possible

Taxi drivers announce strike action and demonstration to trigger a policy review by West Suffolk Council.

18/08/2021

Taxi drivers announce strike action and demonstration amid policy review by West Suffolk Council.

31/12/2020

As we reach the end of 2020 we would like to thank all of our drivers and operators for working with us during this difficult time. And thank you to our customers for your continued support. Its been a tough year for so many, and our hearts go out to all who have lost loved ones. Celebrate safely tonight as we bring in the new year.

We wish you all a happy and healthy 2021