26/10/2026
I used to look at every other taxi company as competition.
Simple as that.
They had customers I wanted.
They had drivers I wanted.
If they were doing well, in my head that probably meant there was less for us.
Now I don’t really see the industry like that anymore.
They’re still competitors, obviously.
We all want passengers to choose us.
But there are times when working together actually makes far more sense.
Because when demand goes mad, passengers don’t really care whose logo is on the car.
They just want someone to turn up.
And Kingsway Cabs is probably a good example of how much my thinking has changed.
Scott, who owns Kingsway, has been a good friend of mine for years. We’ve worked closely on different projects long before we started networking taxi bookings between our companies.
We still run two completely separate businesses and we still compete.
But when one of us is struggling to cover demand and the other has cars available, it makes far more sense to help each other than leave people waiting unnecessarily.
And that relationship is just one part of a much bigger network of taxi companies we now work with.
Sometimes they help us.
Sometimes we help them.
Local is still completely independent.
Nobody has bought us.
Nobody runs us.
We’ve just realised that being competitors doesn’t mean we can’t work together when it benefits everyone.
Younger me probably would have hated the idea 🙈
These days I think differently.
Competition can make you better without having to make everybody else your enemy.
That’s been a useful lesson far beyond taxis as well.