02/05/2026
We understand delays are frustrating, especially when you just want to get home from a session at the pub.
But abusing our staff, driver and dispatch centre is never ok. Threatening the driver is not ok. Telling our dispatch centre operators to f*ck off, screaming at our operator and following up with a sexually suggestive threat is also never ok. All of our calls are recorded. Our vehicles are also equipped with a variety of technology to protect staff and passengers.
Mid evening delays yesterday were caused by an earlier prior serious incident that involved a police report and response to protect a local resident from harm.
We will do our best to get you where you want to go in a timely and safe manner - but please treat the team with respect.
- Rob
