Polleys Coaches

03/06/2026

Gayndah Bus 808 - Please be aware that bus 808 has broken down this morning and is not able to complete the school run.

We apologise for any inconvenience this may have caused.

08/05/2026

FAQs
If I use a credit or debit card, will I still get charged 50 cents?
Yes. The 50-cent fare applies to card and cash payments.
How does this payment option work?
You need to tap on at the start of a trip and tap off at the end of a trip using the same Visa or Mastercard card or smart device.
What happens if my card is declined?
The driver will advise you to try another valid payment method or pay with cash.
Why did I get charged more than 50 cents for my trip?
If you don’t tap on and tap off with the same card or device when travelling on our buses you will be charged a $2.50 default fare. To make sure you pay the correct 50 cent fare tap on with your card when boarding and tap off when exiting for every trip, including when transferring to another service. If you have been charged a default fare you can request an adjustment within 120 days of your trip by contacting [email protected] or phone 54804500.
What if I am travelling as part of a group?
Every person needs to tap on and tap off using their own debit or credit card. If you have multiple devices for one account (like a physical card, digital card, or smart watch), these can be used as separate payment methods. Or you can purchase a paper ticket using cash or card.
Can I use a debit or credit card to transfer between services?
Yes, you can transfer between our services and only get charged 50 cents.
You will still need to tap on and tap off using the same payment method for every trip on your journey.

I have an international credit card. Can I use this?
Yes, you can use any Visa or Mastercard debit or credit card, even if travelling from overseas.

Are eftpos cards accepted?
No, you can only use a Visa or Mastercard debit or credit card.

Can I still use a prepaid Smart Card?
Yes. You can use your Smart Card to tap on at the start of your journey and tap off when leaving to make sure you get charged the correct fare.

08/05/2026

Link to the Traveller Portal: Add a link to https://travel.tikpay.me/ . This allows passengers to easily search for and view their travel history and transactions.

FAQs & Resources: Provide a dedicated space for common questions. You can link directly to our Traveller FAQ page or build your own using our content as a guide. If you choose to build your own page, you may find our YouTube tutorials helpful to link to or embed.

06/05/2026

We have introduced a new way to pay on all of our urban services. Just tap your card or smart device on the ticket machine when boarding and tap off when leaving. You can still also pay using cash, or your Smart Card.

No change? No worries. From Monday, 11th May, you can pay your fare using a Visa or Mastercard credit or debit card. Just tap on and off with your phone, card, or device and enjoy the ride for just 50c. You can still also pay with cash.

26/02/2026

Please see below for the new Translink rulings for the use of Bus Cards. If you do not have the information for the Transportme app, please contact Polleys on 5480 4500 or email [email protected]

25/02/2026

Wallu and Cooloola Cove students from Tin Can Bay School may be running late home this afternoon due to a bus break-down. Thanks for your understanding.

09/01/2026

Polleys Coaches 09/01/2026 10:39am 766 Outbound 1 Breakdown - alternative bus being taken there
11:09am 765 Inbound
11:35am 763
12:00pm 769

All will be running late by approx 22 minutes.

19/12/2025

If your children require school bus travel for 2026, please apply via the link: https://www.qld.gov.au/.../apply-for-school-transport...
Our office will open again at 8 am on the 5th January 2026.
Have a safe and Happy Christmas from all the staff at Polleys.

13/11/2025

NEW TOWN TIMETABLE - EFFECTIVE MONDAY 24 NOVEMBER 2025

30/10/2025