20/03/2026
Dear Valued Clients,
Firstly, I would like to sincerely thank you for your continued loyalty and support over the years. Your trust in us means a great deal, and we truly value the relationships we have built with each of you.
Due to the recent significant increase in fuel costs, we have unfortunately reached a point where we need to make a temporary adjustment to help manage these rising expenses while continuing to provide the reliable, high-quality service you know and expect from us.
From Monday 23rd March, a temporary fuel surcharge will apply as follows:
• $20 per trip to Brisbane
• $15 per trip to Gold Coast airports
• $TBA on other services
We understand that any increase is never ideal, and we sincerely apologise for having to introduce this temporary surcharge. This is not a decision we have made lightly, and we wanted to be open and transparent with you as one of our valued long-term clients.
Please rest assured, this surcharge is strictly temporary and will be removed as soon as fuel prices settle back down and operating costs return to normal levels.
We greatly appreciate your understanding, patience, and continued support during this time. It is because of loyal clients like you that we are able to continue doing what we love, and we remain committed to providing you with the exceptional service you deserve.
If you have any questions at all, please don’t hesitate to reach out.
